College football National Signing Day is coming up (04 Feb). It is the busiest traffic day across the Rivals Network. In advance of that day, Rivals is making many upgrades to the servers, memory, etc. Focused on increasing bandwidth, security, and speed.
Tonight (Friday) Rivals engineers will be running a test focused on site security.
Every single Rivals subscriber - including Publishers & site staff - will be automatically logged out at 10 p.m. PT.
Every single user will then be required to log back in with their username and password that they are registered with.
Since the Call Center will be closed, users who have log-in issues beyond new Passwords will be instructed to email Subscriptions@Rivals.com for immediate remedy. Rivals leaders will staff this email alias over the weekend and will both personally respond to and try and help each customer.
Again: all you will need to do is log right back in when you see you have been automatically logged out.
I recommend that everyone make sure that you verify that you know your password. Some people keep their devices logged in all the time and may forget their password. Take care of verifying 100% that you know your correct password to avoid having to try to track one down on a weekend when it may be harder to get assistance.
Thanks for your loyal support to VUSports ... since 1996!
This post was edited on 1/16 10:36 AM by ericw
Tonight (Friday) Rivals engineers will be running a test focused on site security.
Every single Rivals subscriber - including Publishers & site staff - will be automatically logged out at 10 p.m. PT.
Every single user will then be required to log back in with their username and password that they are registered with.
Since the Call Center will be closed, users who have log-in issues beyond new Passwords will be instructed to email Subscriptions@Rivals.com for immediate remedy. Rivals leaders will staff this email alias over the weekend and will both personally respond to and try and help each customer.
Again: all you will need to do is log right back in when you see you have been automatically logged out.
I recommend that everyone make sure that you verify that you know your password. Some people keep their devices logged in all the time and may forget their password. Take care of verifying 100% that you know your correct password to avoid having to try to track one down on a weekend when it may be harder to get assistance.
Thanks for your loyal support to VUSports ... since 1996!
This post was edited on 1/16 10:36 AM by ericw